The online conference is a new highlight feature of our help section. Online conference allows you to talk to a representative in real time, without leaving your computer or even picking up the phone.
The conference works like an instant messenger, or a chat client. You can use this to ask a representative about any problem you may be experiencing with our services, or your home heating and cooling system.
The contact form is a standard help tool that we believe customers have come to expect from a website. The contact form is for any type of help that we can provide, including information from ordering and installing products to maintenance plans.
The online conference is faster, but if you want a response by email, then this is the help service for you.
Online Conference 
